{"id":17990,"date":"2025-10-02T17:16:58","date_gmt":"2025-10-02T15:16:58","guid":{"rendered":"https:\/\/florjancic.wds.si\/frequently-asked-questions\/"},"modified":"2025-10-14T15:13:40","modified_gmt":"2025-10-14T13:13:40","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/florjancic.si\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17990\" class=\"elementor elementor-17990 elementor-17143\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58c56ed e-con-full e-flex e-con e-parent\" data-id=\"58c56ed\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-890fd54 e-con-full e-flex e-con e-child\" data-id=\"890fd54\" data-element_type=\"container\">\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-72175f4 elementor-widget elementor-widget-heading\" data-id=\"72175f4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">We're here to help<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"vamtam-has-theme-widget-styles elementor-element elementor-element-711f7d1 elementor-widget elementor-widget-heading\" data-id=\"711f7d1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">We\u2019ve answered the most common<br>questions here. For tailored advice,<br>our team is always happy to assist\u2014<br>just call or email us.  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-07d2780 e-con-full e-flex e-con e-child\" data-id=\"07d2780\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32f5be8 elementor-widget elementor-widget-n-accordion\" data-id=\"32f5be8\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5340\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-5340\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Where are you located? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5340\" class=\"elementor-element elementor-element-984ab75 e-con-full e-flex e-con e-child\" data-id=\"984ab75\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0dab9be elementor-widget elementor-widget-text-editor\" data-id=\"0dab9be\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We\u2019re based in Central Europe, in Maribor, Slovenia, at Perhav\u010deva Street 44, Tezno Industrial Zone. Just 3 km from the highway exit, we\u2019re 260 km from Vienna (Austria), 120 km from Zagreb (Croatia), and 370 km from Venice (Italy). <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5341\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5341\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What information do you need for a quote? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5341\" class=\"elementor-element elementor-element-330a0b3 e-con-full e-flex e-con e-child\" data-id=\"330a0b3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e52a1b5 elementor-widget elementor-widget-text-editor\" data-id=\"e52a1b5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We need the format, page count, print run, materials, binding type. Missing something? Don\u2019t worry, we&#8217;ll figure it out together.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5342\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5342\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How should I prepare my file for printing? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5342\" class=\"elementor-element elementor-element-342ea53 e-con-full e-flex e-con e-child\" data-id=\"342ea53\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d130547 elementor-widget elementor-widget-text-editor\" data-id=\"d130547\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please provide PDF in CMYK colour space, with proper bleed margins. If this sounds complicated, don\u2019t worry, we&#8217;re happy to help prepare your files or review them before printing.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5343\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5343\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What are your minimum and maximum print runs? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5343\" class=\"elementor-element elementor-element-710586e e-con-full e-flex e-con e-child\" data-id=\"710586e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c226296 elementor-widget elementor-widget-text-editor\" data-id=\"c226296\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We print everything from a few copies to large runs. There&#8217;s no job too small or too large for us. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5344\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5344\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What book formats do you offer? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5344\" class=\"elementor-element elementor-element-2f1900d e-con-full e-flex e-con e-child\" data-id=\"2f1900d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a2f7f8 elementor-widget elementor-widget-text-editor\" data-id=\"2a2f7f8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A5, B5 and A4 are most popular. Need a custom format? We can do that too.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5345\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5345\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do you help with design? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5345\" class=\"elementor-element elementor-element-710a3ba e-con-full e-flex e-con e-child\" data-id=\"710a3ba\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af07de7 elementor-widget elementor-widget-text-editor\" data-id=\"af07de7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Absolutely. We advise on graphic preparation and technical details, ensuring the final product looks exactly as you imagined. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5346\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5346\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Which paper options are available? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5346\" class=\"elementor-element elementor-element-c131c1f e-con-full e-flex e-con e-child\" data-id=\"c131c1f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ca2bb5 elementor-widget elementor-widget-text-editor\" data-id=\"3ca2bb5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We offer a wide selection of paper from European suppliers, from classic to recycled, matte or glossy, thin or thick. Together, we\u2019ll choose the best paper for your project. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5347\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5347\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the usual production time? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5347\" class=\"elementor-element elementor-element-b95190b e-con-full e-flex e-con e-child\" data-id=\"b95190b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-247f1a2 elementor-widget elementor-widget-text-editor\" data-id=\"247f1a2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Production time depends on print run and complexity. We set realistic deadlines and meet them. Have a specific deadline? Tell us upfront so we can plan accordingly.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5348\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5348\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I see a sample before the full-run?  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5348\" class=\"elementor-element elementor-element-4e94453 e-con-full e-flex e-con e-child\" data-id=\"4e94453\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7480ecf elementor-widget elementor-widget-text-editor\" data-id=\"7480ecf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Always. We&#8217;ll prepare test copies so you can review paper, colours and overall quality. Seeing your project in advance ensures the final print matches your vision perfectly.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5349\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5349\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do you handle delivery? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"vamtamtheme- vamtam-theme-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5349\" class=\"elementor-element elementor-element-a451dc9 e-con-full e-flex e-con e-child\" data-id=\"a451dc9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3f1966 elementor-widget elementor-widget-text-editor\" data-id=\"d3f1966\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes. You can collect your order in person, or we can deliver it to your chosen address, carefully packed, on time, and handled with the utmost care. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-17990","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/florjancic.si\/en\/wp-json\/wp\/v2\/pages\/17990","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/florjancic.si\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/florjancic.si\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/florjancic.si\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/florjancic.si\/en\/wp-json\/wp\/v2\/comments?post=17990"}],"version-history":[{"count":1,"href":"https:\/\/florjancic.si\/en\/wp-json\/wp\/v2\/pages\/17990\/revisions"}],"predecessor-version":[{"id":17991,"href":"https:\/\/florjancic.si\/en\/wp-json\/wp\/v2\/pages\/17990\/revisions\/17991"}],"wp:attachment":[{"href":"https:\/\/florjancic.si\/en\/wp-json\/wp\/v2\/media?parent=17990"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}